UAT Best Practices for the ERP Superstar

Struggling with User Acceptance Testing (UAT)? Want to conduct better UAT testing? The following tips and best practices can bring your UAT testing – and ERP quality – to the next level.

It doesn’t matter whether you are testing a SAP or Oracle EBS system.

These UAT Testing Tips will Enhance Your ERP Quality:

  1. Define Good Metrics

    The best metrics let you track your progress as needed and adjust as necessary. They provide action able insights. For instance, clearly define the number of steps to be tested per day to make sure you are on track or react in case you are not!

  2. Provide Good Incentives

    Take into account your business users aren’t professional testers! So good incentives will increase tester motivation. Focus on the carrot, not the stick.

  3. Engagement Builds Adoption

    Include as many key users as you can to expand buy-in. By including business owners, they will feel a sense of ownership. This will improve test results and reduce the chance of something not working down the line. Using proper tools, you’ll be able to effectively split the work between many key users.

  4. User Awareness

    Make your business users aware of the number of steps they block by not doing their assigned testing. Don’t keep the sense of urgency only to yourself!

  5. Data Preparation is Critical

    Allocate time to generate usable data and document it properly in your test script. This will save a significant amount of time to your key users.

  6. Chase and Remove

    Chase and remove obsolete steps in your test plan. Business processes may have changed. Some steps may not be required anymore. Eliminate obsolete steps and readjust. Nothing is more frustrating than testing unnecessary steps.

  7. Strategically Group the Testers

    Group testers by functional areas rather than by country, and ensure that IT and business representatives interact. Cultural gaps are usually smaller than functional gaps!

  8. Clear Worklist

    Make sure each tester has a clear worklist, so they know exactly what to test and especially when to test. This will reduce their idle time during testing. Remember that time they have to spend wading through Excel sheets is time not testing.

 UAT simplified