Entegris has been using Panaya since 2011 for SPS/EhP Upgrades and user acceptance testing (UAT) for Strategic projects. For this business-led project, involving 50 globally dispersed business testers, Panaya was an obvious choice.
Here is how it works, explains Vicky Mesenbring, an IT Project Manager at Entegris: “Our test scripts are loaded into Panaya and the tester is able to record their testing while running their standard transactions. Panaya does all the work in capturing the screenshots. Once a test step is ready, the appropriate tester is notified by Panaya.”
“Another great feature,” adds Vicky, “is if the tester encounters an issue during testing they log a Defect in Panaya that is linked to the test. This is beneficial to the defect owner as they can review the testing evidence (as recorded by Panaya).
Vicky further explains that having all steps of each test automatically captured can be a great time saver. “With Panaya,” she adds, “you don’t spend time emailing back and forth with the tester to get additional information. Defects can be easily reproduced and once resolved, the tester is notified by Panaya that the issue reported by them is resolved and ready for them to retest.”