Salesforce Agentforce: Best Practices for Production Success

Salesforce Agentforce is revolutionizing customer interactions, but are you prepared to harness its full potential? Join our live webinar to explore innovative strategies for effectively testing and deploying AI agents in production, ensuring you can deliver the game-changing customer experiences Agentforce promises.

What You’ll Learn:

• The key differences between AI agents and co-pilots
• Critical considerations for deploying agents to production
• Challenges and best practices in testing agent behavior
• Panaya’s cutting-edge solution for testing LLMs and agents

Who Should Attend:

• Salesforce Admins and Developers
• Testers and QA Managers and Engineers
• IT Operations Managers
• Business Analysts
• Anyone interested in AI-driven customer service solutions

Misaligned deployments can compromise Org integrity, decrease adoption, and erode trust. It’s not enough to talk about Shift Left; we need to practice it during the earliest stages of business analysis. Dive into the world of Change Intelligence Platforms with us, understanding their role in providing a comprehensive view of business requirements, technical impacts, and potential risks.

Speakers:

Oz Lavee
CTO of Panaya ForeSight
Panaya

Stav Ginshpon
Chief Product Officer, Panaya