The Bottom Line
The numbers back up the go-live result. Bringing Panaya on board considerably reduced the time needed for code corrections. Lynch calculates that Petmate saved 626 hours on code corrections, or 30 percent.
In addition to the pure time saved, the consulting costs for the code corrections phase was also cut in half. As Lynch anticipated, with Panaya’s results he was able to outsource the bulk of the code corrections, reducing consulting costs by 50 percent versus the expense of senior consultants.
The consulting savings due to Panaya added up to $124,000! The biggest Panaya benefit? The impact analysis which gave the project a big head start. “Panaya gives you a lot of knowledge that somebody would have to try to dig up without it,” says Lynch. “And their service was very responsive. Whenever we needed help, Panaya was there.”
Lynch also credits Lucidity, their functional consulting partner. “Lucidity was a huge value to us,” says Lynch. “They had invaluable knowledge about the R12 environment.”