Normally, these are challenging activities, as the impact of EBS patches, big or small, is typically unknown. It is impossible to predict which processes will break, whether standard or custom EBS processes. This is a time consuming effort. IT and business users tend to make educated predictions as to what needs to be tested, but this was the best they could do; one doesn’t really know if they covered everything or if they’re testing something needlessly.
“As we were looking for solutions to make this process a lot more efficient, we learned about and subscribed to Panaya’s Patch Automation solution. The impact analysis tools are very useful – finally we had clear visibility, upfront, to the impact each and every patch would have on our system and processes.”