Unusually, Eaton runs Oracle EBS, SAP, and mainframe. The company maintains a number of Oracle instances – versions 12.2, 12.1, and 11.5.
Approximately 20 Eaton EBS key users support Eaton’s daily Oracle EBS Human Capital Management System (HCM) transactions. Eaton constantly tests and implements patches to keep its HCM system up to date with legislative patches.
Donna Garcia, who takes a lead role managing HCM system upgrades, ensuring that key users perform tests on time, log and resolve defects, noted: