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Solution Architect/Pre-Sales Engineer

Customer Success • NJ Office • Intermediate • Full-time


What you get to do in this role:

  • Assist the sales force in the qualification of enterprise customer needs and performing pre-demo needs analysis
  • Supporting our clients and prospects with expertise about different tool related questions
  • Developing, planning and conducting technical demonstrations of our solutions for prospects, existing customers and partners
  • Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
  • Responding to Request for Information/Proposal documents
  • Staying current on product developments/releases to a level required for demo and Proof of Concept
  • Supporting Marketing events, user conferences, trade shows, webinars, etc.
  • Staying current on competitive analyses and understanding differentiators between the company and its competitors.
  • Responsible for understanding business and technical problems addressed by the products including business drivers, evolving business needs, regulations, etc.
  • Represent & advocate the customer needs/challenges within Panaya
  • Support the sales force to meet quarterly and yearly financial targets


In order to be successful in this role, we need someone who has:

  • Ideally 2+ years’ experience in Pre-Sales roles
  • Knowledge of ERP systems, ideally SAP and\or Oracle EBS
  • Knowledge about the software development life cycle and DevOps.
  • Mastery of the Sales process and trusted advisor for account representative
  • You are willing to acquire all skills and knowledge to become a competent contact person for your clients
  • You know how to deal with different buying influences in complex sales cycles and cover them professionally
  • You are determined for success and capable to over-achieve your goals with diligence and persistence
  • Exceptional communication and presentation skills to include technical and business concepts
  • Understanding of and experience selling to enterprise accounts

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